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Topic Summary

Posted by: E-Collins
« on: October 07, 2024, 12:38:53 PM »

Can I recharge with another phone number?
Yes, but you need to call Lumos to temporarily change your number to the one you wish to use before you can do that
Posted by: Bethel
« on: October 07, 2024, 09:36:59 AM »

Can I recharge with another phone number?
Posted by: E-Collins
« on: December 20, 2023, 08:18:39 AM »

Is there penalty if you default payment on mtn lumous solar energy and how much is penalty per month?
Yes there is, before buying read there terms and conditions
Posted by: Alexander Akpera
« on: December 20, 2023, 08:06:47 AM »

Is there penalty if you default payment on mtn lumous solar energy and how much is penalty per month?
Posted by: E-Collins
« on: September 16, 2023, 10:54:59 PM »

pls my lumos box sim card has gotten lost,so how am i gonna use my solar system
Inform Lumos or MTN if you got it from MTN, they will help you.

Find MTN and Lumos contact details here: https://www.xtremeloaded.com/9577/mtn-lumos-mobile-electricity-contact-phone-number-and-email/
Posted by: ADESUYI AYOTOMIWA
« on: September 16, 2023, 10:49:55 PM »

pls my lumos box sim card has gotten lost,so how am i gonna use my solar system
Posted by: E-Collins
« on: May 18, 2023, 04:14:41 PM »

It's been a while since I made use of the yellow box due to some certain reason....but I want to start using it now... How can I go about it....cos I learnt if it's not In use for a while...it would be retracted,..pls share light on this.. thanks
Call MTN customer care on 180 and explain to them, they will guide you on what to do.
Posted by: Wendy
« on: May 18, 2023, 04:12:50 PM »

It's been a while since I made use of the yellow box due to some certain reason....but I want to start using it now... How can I go about it....cos I learnt if it's not In use for a while...it would be retracted,..pls share light on this.. thanks
Posted by: E-Collins
« on: April 17, 2023, 05:33:02 AM »

After paying for 4years what's next?
It becomes yours and no subscription required again
Posted by: Jimoh
« on: April 16, 2023, 09:28:09 PM »

After paying for 4years what's next?
Posted by: E-Collins
« on: April 05, 2023, 10:39:06 AM »

I've paid for 992point 30days plan out of 1800 points but the remaining points 808. How much will it cost to pay the balance? The original total cost was N220,000:00 but it seems the cost of the remaining years is incredibly increasing more than the agreement. I'll be glad if you enlighten me on this. Thanks.

I requested MTN to tell me the exact amount to be paid to be free during my time with them but they refused so if u want to complete the payment, u can start by paying for yearly plan which is 365 days and if you pay it 2 times then it will be 730 days

730-808
= 78

You will have 78 days remaining, you can now proceed with 60 days subscription which will be:

78-60
= 18

Pay for 10 days, then 5 days and use their daily plans to complete the payment

That was what I did since they refused to tell me the exact amount I need to pay to be free from them.
Posted by: Akitikpo Sunday Jonah
« on: April 04, 2023, 04:44:02 PM »

I've paid for 992point 30days plan out of 1800 points but the remaining points 808. How much will it cost to pay the balance? The original total cost was N220,000:00 but it seems the cost of the remaining years is incredibly increasing more than the agreement. I'll be glad if you enlighten me on this. Thanks.
Posted by: Jude ik
« on: January 31, 2023, 03:45:32 PM »

Please can I change my mtn solar with mtn prime I mean to upgrade
Posted by: E-Collins
« on: January 24, 2023, 01:59:24 PM »

What happens after I finish paying for d 1800 days subscription. Will I given any written document of ownership. Did is cos it remains about 10 days to finish d payment
Nothing will be giving to you, the only thing is that you will see on the solar display "Free for use" which means that you don't need to pay for subscription anymore.
Posted by: Yussuf Musa Oladapo
« on: January 24, 2023, 01:47:12 PM »

What happens after I finish paying for d 1800 days subscription. Will I given any written document of ownership. Did is cos it remains about 10 days to finish d payment